Shipping Policy

At JIMMY.CO, every product is built, assembled, and tested by hand to ensure you receive a high-quality product.

Processing Time

• All orders are made to order.
• Please allow up to 14 business days for your order to be completed before it is shipped.
• During busy periods, processing times may be slightly longer. If this happens, we'll keep you updated.

Shipping

• Once your order has been dispatched, you will receive a confirmation email with your tracking information (where applicable).
• Delivery times are estimates provided by the shipping carrier and are outside of our control.
• We are not responsible for delays caused by postal services, customs, weather, or other unforeseen circumstances.

Shipping Address

Please ensure your shipping address is correct when placing your order. JIMMY.CO is not responsible for orders shipped to an incorrect address provided by the customer.

Lost or Damaged Parcels

If your parcel arrives damaged or appears to be lost in transit, please contact us as soon as possible. We'll work with the shipping carrier to help resolve the issue.

International Orders

International customers are responsible for any customs duties, taxes, or import fees charged by their country. These charges are not included in the purchase price or shipping cost.

Contact

If you have any questions regarding your order or shipping, please contact us before placing your order or reach out via Instagram @ji.mmyco.